Effective Dates: 09/05/2019 - Present Previous | Next

TN 3 (09-19)

DI 33010.035 Beneficiary (or Recipient) Change of Address

A. When there is a change of address

The field office (FO) sends an update after transfer (UAT) to the disability hearing unit (DHU) when the beneficiary (or recipient) or representative updates the FO with a change of address. The FO notifies the DHU by telephone if a disability hearing is scheduled and the change of address involves a change in the disability determination services (DDS) or DHU site.

The DDS sends written confirmation to the DHU and FO when the beneficiary (or recipient) or representative updates the DDS with a change of address.

B. DHU actions upon change of address notification

1. DHU told of change by source other than FO, DDS, or DHU

  1. a. 

    Notify the FO of the change.

  2. b. 

    Notify the DDS of the change if the claims folder is in the DDS.

  3. c. 

    Document confirmation of the change in the claims folder.

  4. d. 

    Determine the service office for the beneficiary's (or recipient's) new address. See GN 00904.010 for detailed instructions.

2. Address change does not change DHU

When the change of address does not change the DHU:

  1. a. 

    Amend the DHU folder and the hearing schedule to reflect the current address,

  2. b. 

    Resend the scheduling notice to the new address if appropriate,

  3. c. 

    Use the new address in all future correspondence, and

  4. d. 

    Upon completion of the reconsidered determination, send the claims folder to the FO servicing the beneficiary's (or recipient's) new address.

3. Address change causes change in DHU

When the change of address causes a change in the DHU:

  1. a. 

    Postpone any scheduled hearing and send a notice of postponement to the beneficiary (or recipient) and representative, which explains the transfer of the case to the new DHU,

  2. b. 

    Document the claims folder. Maintain a record of the transfer in the DHU in-house folder (for paper claims folders), and

  3. c. 

    Transfer the case to the new DHU. Forward any relevant material along with the DHU folder to the new DHU via an SSA-408 Route Slip showing the reason for the transfer for paper cases. See DI 33010.040 for additional information on transferring a case to a different DHU.)

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0433010035
DI 33010.035 - Beneficiary (or Recipient) Change of Address - 09/05/2019
Batch run: 09/05/2019
Rev:09/05/2019