SSA's policy is to provide the State DDSs with the information technology (IT) capabilities necessary to accomplish their disability determination work in a cost effective manner.

IT is essential and necessary for DDSs to operate efficiently.

While SSA recognizes the need for IT by DDSs, expenditures must be fully documented and justified. IT must be well managed or the anticipated benefits may not be realized.

The documentation requirements which follow apply to any DDS which is considering any IT acquisition. If a feasibility study has been prepared for State review purposes, it may be used in lieu of the suggested format (see DI 39536.210 and DI 39536.240, Exhibit 1.) as long as it covers all of the requirements of this document. For minor requests for additional IT equipment or software, the RO may give approval after conferring with ODD. For major acquisitions such as upgrading a central processor unit (CPU) with major software enhancements Central Office must give prior approval. Decisions concerning what constitutes a “minor” or “major” request, will be made on an individual case-by-case basis. The regional office will always consult ODD to determine which category applies. (See 39536.235.A). For the acquisition of a completely new system or replacement of an existing system, either hardware or software, a complete feasibility study and cost/benefit analysis will be required as outlined in this document and RO and Central Office approval obtained. (An exception to this requirement will apply if the new system is SSA's SSADARS).