DDS management, through regularly scheduled aged case and elapsed processing time
reviews, should assure that timely development and followup actions are taken so that
the agency can achieve acceptable accuracy and processing time performance levels.
The following procedures, therefore, should be carefully controlled in order to achieve
desired results. These guides should be understood by all staff with regular followup
by supervisors.
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1.
Initial Development
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a.
Timeframe for requesting evidence
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c.
Maintenance of developmental action
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3.
Contact with the claimant
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4.
Method of access to State agency medical consultants
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5.
Consultative exam process
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a.
Unproductive/uncooperative medical sources
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c.
Method of approving C/E request
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d.
Scheduling and making pre/post followups of C/E appointments
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e.
Followup on missed C/E's and on C/E reports
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f.
Quality review of C/E reports