If you do not receive a response within one week, contact Kerin Sullivan (RMU Deputy
Director) at (617) 717-1288. Do not share this phone number with the public. Before phone contact, develop if
your FO encountered a disruption in your analog facsimile machines. Provide DCF RMU
with eFax information as an alternate submission method of verification forms.
If you receive verification over the telephone, complete an SSI Claims System Report
of Contact page or paper SSA-5002 faxed into EP with the following information:
-
•
answers to questions 1-6B from Part II of the verification form;
-
•
the date of telephonic verification; and
-
•
the name of DCF RMU staff member and their title.
If you encounter difficulties making phone contact with MA DCF RMU, have a member
of management reach out to the Boston Region CDPS for assistance.