All SSA staff should treat PASS applicants and participants courteously. PASS decisions,
including issuance of notices, should be made within 30 days after receipt of all
necessary documentation. If a decision and notice cannot be released within this time
frame the FO or cadre, whichever component has responsibility for the pending action,
should send an informational letter explaining the PASS status to the claimant. This
will avoid unfavorable public relation issues stemming from delays in the PASS process.
(Exhibit 1)
PASS ROUTING SHEET
TO: Social Security Administration
ATTN: PASS REVIEW CADRE DATE:
192 Commercial St
Malden, MA 02148
FAX: 1-833-926-1839
(ATTN): _______________________________
RE: _______________________________
Claimant Name
________________________________
SSN
Type: Initial Recon ALJ Reversal
Recons only: ___ Case review ____ Face-to-face ____ Telephone
ATTACHMENTS:
______ Copies of PASS plan(s)
______ Documentation provided to FO
FROM: DO CONTACT: _____________________________
TELEPHONE: _____________________________
FAX #: _____________________________
DO Name & Code: _____________________________
OBSERVATIONS/REMARKS/COMMENTS