The FO will request the prior paper folder in accordance with DI 11005.085B before transferring the new claim to the Disability Determination Services (DDS)
for determination.
Complete Item 7 on the SSA-3367 to document the prior paper folder request.
Do not delay transferring the new claim to the DDS while obtaining the prior paper
folder. Once received, route the prior paper folder to the DDS to associate with the
pending claim.
When the prior paper folder cannot be located, include a copy of the prior SSA-831
and SSA-832/833 when available.