When claimants contact us to question or disagree with a determination after the 10-day
(plus 5 mail days) time limit to request statutory benefit continuation or receive
Goldberg Kelly payment continuation or 60-day (plus 5 mail days) time limit to appeal,
assist them if they want to appeal and develop for and make a determination on good
cause for late filing. For good cause considerations and examples, see GN 03101.020.