Effective Dates: 04/12/2023 - Present Previous | Next

TN 2 (04-23)

GN 01731.225 Requests for Status of Applications for Finnish Benefits

A. Automatic status notice for an application for Finnish benefits

When the Division of International Operations (DIO) forwards information about a Finnish claim, certified copies of evidence, and a copy of the worker's U.S. coverage record to Finland, the Benefit Earnings Technician (BET) electronically stores the claims material in the Paperless Processing Center (PPC) system in DIO before forwarding the claim to the Finnish agency. The system automatically generates a notice that the BET sends to the applicant.

B. Applicant requests status of a Finnish claim

If an applicant states that they have not received notification that DIO forwarded the claim to the Finnish agency and contacts the Social Security Administration (SSA) for the status of their claim for Finnish benefits, take the following actions:

1. Check PPC

Check the PPC system to see if DIO sent the claim to Finland. If PPC does not show whether DIO sent the claim to Finland, advise the applicant to write directly to DIO at the following address:

Social Security Administration

OEIO - DIO

P.O. Box 17769

Baltimore, MD 21235-7769

U.S.A.



2. PPC Shows DIO sent the claim to Finland

If PPC shows DIO forwarded the claim to the Finnish agency, advise the applicant to contact the Finnish agency. Applicants can find contact and other information online at:

Finnish Centre for Pensions

NOTE: 

DIO is unable to determine the status of a Finnish benefits claim once a technician forwards the claim to Finland.

NOTE: 

FOs are able to check PPC through Paperless ROQS (Read Only Query System), which is accessed through iMain.

For more information about status requests in Totalization claims, see GN 01702.520.

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201731225
GN 01731.225 - Requests for Status of Applications for Finnish Benefits - 04/12/2023
Batch run: 04/19/2023
Rev:04/12/2023