I. Overview

SSA employees must be aware of the information available to assist them in the development of initial claims and postentitlement matters. For several years SSA has had direct online access to benefit information stored in the NJDOL database. Instruction for access is provided in the following sections. On detailed screens, requests for basic claim

Information and payment dates and amounts for NJ Unemployment, NJ Disability Benefits and NJ State Wages can be made. Since the online data is considered primary evidence, obtaining NJDOL queries should be the initial step in development of the above income. If the information is discrepant or incomplete request verification from the claimant or other sources. Data access is limited to a few individuals in each New Jersey field office. Any access problems should be reported to the area SYSCO.

II. Introduction

This section describes systems login for access to the NJDOL database. Queries providing eligibility and payment information for unemployment, state disability and state wages can be requested. Keystrokes are not case sensitive. SSA function keys do not perform the same when in the NJDOL applications (i.e. Pressing the F7 key while in NJDOL will not bring you back to the prior page). The keystrokes shown on the bottom of each display screen should be used to navigate within the application. (i.e. 01-MENU, can be requested by entering numeric 01 or by using the F1 key)

III. Procedure

A. Login

SSA Mainframe Workspace, NS/ElitePlus Display - SSA Main Menu - Select The Desired Function: NJDOL (enter)

LOGONID: ==> USS**** - stars represent 1st four initials of users last name. (ex. USSCRAW)

PASSWORD: ==> 6-8 characters (must be alpha-numeric) (Enter) (Password must be changed every 30 days using New Password, Verification feature)

This screen will also show the day of the week, and the actual date and time of logon.

Once login is complete, your command (LOOP, DABS, or LO77) will be typed in the upper left hand corner of the screen (the cursor will propagate to the correct spot) (enter)

**NOTE: To limit the number of suspensions, change your password on the NJDOL system when you change your password on NS-Elite.

The login command for access to NJ unemployment information is LOOP (all alphas).

Welcome to LOOPS - Conversation ID: A200 (enter)

The welcome screen will also provide reminders of the availability of the system and security measures. YOU MUST LOGOFF NJDOL WHEN NOT IN USE.

ID: A200 will give you the CLAIMS INQUIRY MENU.

Show the individual's SSN and SELECTION CODE: 12 (All Claims Listing). (enter)

Selection code 12 will provide a list of claims for the SSN entered.

FACSIMILE : CLAIMS INQUIRY MENU

LMAP611 A200 NJDOL - LOOPS xx/xx/xx xx/xx/xx

OFFICE xxxx CLAIMS INQUIRY MENU xxxxxxx xx:xx:xx

SSN: XXXXXXXXX PC: XX DOC: XX/XX/XX

SELECTION CODE: XX

Entering on this screen will give you the ALL CLAIMS INQUIRY screen, select the claim you wish to view by placing an S in the SEL field. (Enter)

FACSIMILE: ALL CLAIMS INQUIRY

LMAP623 A200 NJDOL - LOOPS xx/xx/xx xx/xx/xx

OFFICE 0000 ALL CLAIMS INQUIRY USSxxxx xx:xx:xx

SSN: XXX-XX-XXXX

SEL PC DOC NAME CURR CLAIM

----- ---- ------- -------------------- ------------------

xx xx/xx/xx xxxxxxxxxx/xxxxxxxxx x x

S xx xx/xx/xx xxxxxxxxxx/xxxxxxxxx x x

SSN = The Social Security Number entered on the prior screen (Claims Inquiry Menu)

SEL = Select = show an S in this field next to the desired claim.

PC = Program Code = 10, 20s, 30s, 40s (UIB), 50 (State Plan DIB),

60 (Temporary DIB)

DOC = Date Of Claim

NAME = Person who's SSN was entered

CURR CLAIM = Current claim - shows status of the claim which was worked on/ accessed most recently.

Selecting a claim on the ALL CLAIMS INQUIRY screen will bring you back to the CLAIMS INQUIRY MENU where you can then make choices using the SELECTION CODE field. The PROGRAM CODE (PC) and DATE OF CLAIM (DOC) will be propagated from the claim you selected.

Options to choose from to receive information necessary for SSI purposes:

1. Basic 1 (General Claim Information)

2. Basic 2 (General Claim Information)

3. Basic 3 (General Claim Information)

4. Payments (Specific Check Information)

5. Payments (Specific Check Information)

6. Employer (Employers Name and FEIN, Base Year of Claim and Wages)

11. Payment listing (Summary of Payments)

13. Dependency (Names and SSNs of Dependents)

14. Remarks (Information about the claim, i.e. address changes, SSN problems, etc.)

15. Basic WFD (Work Force Development- tax withheld amounts for benefits paid)

16. Detail/History Menu (Select #11, Name/Address/Phone History) information on past data and any changes since inception of the claim.

The Basic 1 screen provides the address where the checks and all correspondence are mailed, the weekly benefit rate (WBR), maximum benefit amount (MBA), any garnishment for child support (GARN AMT), and the return to work date (RETURN WORK). Basic 2 provides additional claims information such as the spouse indicator (SPOUSE IND), and the number of employers used in the benefit calculation (NUM EMPLOYERS). Also provided is a Citizen Indicator (Y=Yes, N=No), and Verified Alien indicator which gives information on whether or not individual is a US citizen or alien and an alien registration # if applicable. Basic 3 gives most recent available income tax year(s)(maximum of 2) and the amount of benefits received.

All the information above can be used as a lead for interviewing purposes. The data most beneficial to us would be the Payment Listing (11). This query provides the amounts and dates of payments. The Dependency query (13) provides names and SSNs of the dependents the number holder is claiming to receive additional benefits. Dependents do not have to live with the number holder to be mentioned in the claim. Basic WFD (15) provides training information not necessarily pertinent to our cause.

Selecting Payment Listing (11) will bring you to the PAYMENT SUMMARY screen:

The keystrokes shown on the bottom of each screen should be used to move around within the application.

The PAYMENT SUMMARY fields that will provide information necessary for SSA purposes are:

SSN = Social Security Number

WBR = Weekly Benefit Rate

DATE PD = The mail date the check was released for payment

PAID = The amount of the check that was released.

EARN = Any earnings the number holder reported (and which were verified by the employer).

PEN = The amount withheld from the payment towards the number holders pension

REF = Refund of benefits the number holder owed to the State.

GARN = Garnishment amount of the number holders benefits withheld for court ordered child support.

TAX WTHLD = Taxes withheld from the number holders payment amount.

For SSA purposes we will use the DATE PD as the date the check was mailed to the number holder (according to the NJDOL, payments are always made by mail). Five (5) days mailing time will be added to the DATE PD unless the number holder alleges an earlier receipt date. The allegation of an earlier receipt date must be documented.

The amount of the payment will be a combination of the amounts in the PAID, PEN, REF, GARN, and TAX WTHLD fields.

An amount in the EARN field should be noted as verified wages.

Use the enter key or keystroke instructions given on screen to move around within the application.

To EXIT the system, depress Pause/Break. On the next blank screen, type LOGOFF (enter).

Unemployment Insurance Benefits, SI 00830.230

Unemployment Compensation Match (U5), SI 02310.065

The login command for access to NJ temporary and state plan disability benefit information is DABS.

Welcome to DABS - Conversation ID: TI10 (Enter)

ID: TI10 will give you the CLAIMS INQUIRY PROMPT. Show the individual's SSN (enter).

Entering a SSN on this screen will bring you to the CLAIM SUMMARY screen which will provide general ID (name, address, DOB) and the most recent benefit information, such as the weekly benefit rate and the maximum benefit amount. The information on this screen is self-explanatory. Entering through this screen will bring you to the DABS INQUIRY MENU where you can request a complete listing of payments. The SSN and SEQ # will be propagated from the prior screen. All the inquiries listed on the screen are available, but the one necessary for us to post the disability benefits is PY-PAYMENTS.

FACSIMILE: DABS INQUIRY MENU

DMAP600 TI10 NJDOL - DABS xx/xx/xx xx/xx/xx

INQUIRY MENU

13 - NEW-SSN 15 - DONE 24 - CLMSM

Once PY-PAYMENTS is selected, a complete listing will be displayed on the PAYMENT INQUIRY screen.

The breakout of payments will provide the CHK DATE (check date) which we will use to calculate month of payment, and the money amounts to be posted (NET PAID, GROSS CUR) as income to the SSR. Add five (5) days mailing time to the CHK DATE as the actual receipt date of the check, unless the number holder alleges an earlier date. The allegation must be documented. We must be careful of duplicate postings. Not all entries shown are actual payments to the number holder and therefore should not be charged as income. Use the following chart of payment codes, adjustment codes and void codes to help determine the correct payment amounts.

PAYMENT CODES

ADJUSTMENT TRANSACTION CODES

VOID PAYMENT CODES

Other useful information can be ascertained from the PAYMENT INQUIRY screen by making a selection (S) from the list of payments. A selection will take you to the PAYMENT DETAIL INQ screen where you can note the actual type and amount of deductions necessary for proper posting to the SSR. The "NET AMT" field on this screen will show you the actual payment the number holder received/the amount of the check sent. The charts above can also be useful in reading this screen.

To move around within DABS enter or use the keystrokes listed on the bottom of the screen. To EXIT the system, depress Pause/Break. On the next blank screen, type LOGOFF (enter)

State Disability Insurance Benefits, SI 00830.250

There are several different ways to obtain NJ State wage information from the system. Two such options are via the LOOP command, and the other is the command of LO77.

Once login is complete, your command (LOOP or LO77) will be typed in the upper left-hand corner of the screen (the cursor will propagate to the correct location) (Enter).

Wages, SI 00820.100