The Quality Review (QR) case processing system propagates the following information into the Request for Case Action:

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  claimant’s SSN,

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  claimant’s name,

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  claim type,

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  claim level, and

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  name of the adjudicating component.

For all other fields, quality reviewers mark the appropriate boxes and fill in the corresponding text, when appropriate.

In the Remarks section of the Request for Case Action, quality reviewers must include the following:

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  a rationale for the return,

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  appropriate policy references supporting the rationale,

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  corrective action required (if applicable), and

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  subsequent folder routing instructions.

All disability components should be able to view the Request for Case Action in the certified electronic folder. Quality reviewers upload the Request for Case Action to QR's case processing system, at case clearance, using "Action" under the Forms Info tab.

NOTE: The QR Weekly Deficiency Report only includes information for TCAs recorded as regulation basis code changes. No other types of TCAs are reflected in the weekly report.