TN 10 (04-20)
RM 03258.015 Complaints from the Public Regarding Pension Information Furnished
Complaints received from the public regarding information furnished can be handled
on a case by case base or according to the chart in RM 03258.018. The types of complaints may consist of the following:
EXAMPLES:
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Complaints regarding pension information previously furnished or denied.
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Complaints regarding the wording of the Potential Private Retirement Benefit Information
Notice.
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Complaints regarding the Employee Retirement Income Security Act of 1974 (ERISA).
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Complaints about the receipt of a Potential Private Retirement Benefit Information
Notice, Furnished as the result of a claim.
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Complaints that a Plan Administrator or employer has been uncooperative or hindered
the individual in applying for benefits.