The essential development in scrambled situations is to establish the identity of
the individuals involved, credit the proper earnings to each individual and, if possible,
prevent the situation from reoccurring.
In IC, only one office has jurisdiction of the claim. Document development requests
for assistance to another office on the appropriate Earnings Development screens (MSOM
EM 017.001 ).
Use the Earnings Control Transfer (ETRN) (MSOM EM 031.001 ) screen to transfer the jurisdiction of a case from one office to another.