If requesting assistance from a public or private social agency for locating a payee:
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Establish a follow up diary for the social agency’s referral for 20 working days from
the referral date.
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If the agency has not located a payee, resume or continue FO development.
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Conduct an investigation or interview of the payee applicant that the agency recommends.
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If an applicant is selected, the FO may (depending upon the circumstances), establish
a follow up control diary until it is convinced that the representative payee is properly
performing their duties.
NOTE: The FO is still responsible for appointing and monitoring representative payee performance.