If PPC shows DIO forwarded the claim to the Italian agency, advise the applicant to
contact the Italian agency directly. Applicants can find INPS contact and other information
online at:
INPS – National Institute of Social
Security
NOTE: DIO is unable to determine the status of an Italian benefits claim after a technician
forwards the claim to Italy. For more information about status requests for Totalization
claims, see GN 01702.520.