When the Division of International Operations (DIO) forwards claims material (such
as information about a Australian claim, certified copies of evidence, or a copy of
the worker’s U.S. coverage record) to Australia, the Benefit Earnings Technician (BET)
electronically stores the claims material in the Paperless Processing Center (PPC)
system in DIO before forwarding the claim to the Australian agency. The system automatically
generates a notice that the BET sends to the applicant. This notice informs the applicant
that DIO forwarded the claims material to Australia.