TN 2 (04-19)

GN 01758.012 How the Foreign Benefit Unit in Lisbon, Portugal Processes and Develops Claims Filed with the Brazilian Liaison Agency

A. Process to file a claim for U.S. benefits

When a person contacts the Brazilian liaison agency the National Social Insurance Institute (INSS) to file a claim for U.S. benefits, INSS sends the following information to the Foreign Benefit Unit(FBU) in Lisbon, Portugal:

  • Form SSA 2960 USA/BRA 3 (U.S. Brazil Agreement on Social Security Transmittal/Request/Certification) certifying the filing date for the claim;

  • Brazilian certified coverage record;

  • Supporting evidence of non-disability claims; and

  • Available medical evidence (if the claim is for disability benefits).

B. Procedure for the FBU to process referrals from the Brazilian Liaison Agency

This procedure explains how the Lisbon, Portugal FBU processes referrals from the Brazilian Liaison agency.

1. Claimant entitled to U.S. benefits

Forward all materials to the Division of International Operations (DIO) annotated “already entitled to U.S. benefits”.

2. Claimant not entitled to U.S. benefits

Process the claim in the exact same manner shown in GN 01758.010B

C. Reference

MS 03509.011 Totalization (TOTL)


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0201758012
GN 01758.012 - How the Foreign Benefit Unit in Lisbon, Portugal Processes and Develops Claims Filed with the Brazilian Liaison Agency - 04/10/2019
Batch run: 04/10/2019
Rev:04/10/2019