In most situations, a beneficiary will request a waiver when there is an outstanding
overpayment balance (e.g. before we have collected all of the overpaid monies). If
there is a question as to whether the beneficiary is seeking waiver of just the outstanding
balance, or whether the beneficiary is seeking waiver of the entire overpayment amount,
clarify the issue.
Example: Daniel Mason was overpaid $5,000. We recovered $2,000 of the overpayment through full
benefit withholding. The overpayment balance is now $3,000. He files a waiver request
stating the overpayment was not his fault and he now cannot afford to repay the overpayment.
We will make a waiver determination based on the $3,000 overpayment balance.
Example: Daniel Mason was overpaid $5,000. We recovered $2,000 of the overpayment through
full benefit withholding. The overpayment balance is now $3,000. He files a waiver
request stating the overpayment was not his fault and he cannot afford to repay the
$5,000 overpayment. We will make a waiver determination based on the entire $5,000
overpayment.