OCO/OSB notifies the court or the State Disbursement Unit (SDU) of HALE and garnishment
involvement on the case. OCO/OSB asks the court or the SDU to flag the case to indicate
family violence. OCO/OSB also contacts the manager of the servicing field office
(FO) and informs them that we assigned a new SSN based on HALE, and that we contacted
the SDU.
When we take action to input the new SSN in COGS, the notice address must be different
from the garnishment recipient or their attorney’s address, i.e., LEGEND 1 on the
Notice Address (OGNA) screen will not be to the address of these individuals. The
notice address in COGS will be for the court or the SDU that issued the garnishment
order. See MSOM SPECPAYSYS 003.007, Notice Address (OGNA).
If we annotate the ex-spouse or the attorney’s notice address in the OGNA in COGS,
instead of the address for the court or the SDU, COGS generates a notice to the garnished
beneficiary showing the ex-spouse or the attorney’s address. This places the ex-spouse
in potential danger of abuse.