When a request is referred to a second office for review, the 10-day acknowledgment
period will begin again as of the date of receipt of the request in the reviewing
office. If the reviewing office cannot complete the review within 10 working days,
that office should send an acknowledgment to the requester explaining when SSA will
complete action on the request.
The review must be completed within 30 working days of receipt of the request by the
reviewing office.