RS 02803.410 Regional Office Receipt of Forms SSA-2711

The RO role is to continuously monitor the use of critical case procedures. Use the information contained on Forms SSA-2711 for trend analyses. When a high occurrence of a particular error indicates that there is a procedural flaw or that a broad training need exists or there is a performance problem in one or more specific offices, ensure that the appropriate management action is taken to correct the situation.