Basic (03-82)
RS 02815.010 Inquiries From the Office of Public Inquiries (OPI)
This office also receives calls from members of Congress and their staffs and should
be given top priority attention. This office is authorized to call the Inquiries Staff
to obtain information or assistance to comply with the inquirer's request. The service
given to OPI is very important in creating the “image” of SSA's operation in the eyes of congressmen and their staffs who ask for assistance
from us.