When the DDS needs additional development from the FO, the DDS will:
-
•
Send an electronic assistance request (AR) for certified electronic folders (CEFs).
The request generates to the designated FO’s Electronic Disability collect System
(EDCS) action page.
-
•
Request FO assistance by telephone or use the SSA-883-U3 (Request for Evidence of
Assistance (Disability Case) for more complex development issues.
Send follow-ups through the electronic AR function. If the case is a paper claim,
follow-up using these procedures:
-
•
Telephone every 15-calendar days from the date of the original request date; and
-
•
Conduct further follow-ups, if needed, in 10-calendar day intervals.