Document all communication with the HO, or the AC, if case is pending with the AC
on a report of contact form, including unsuccessful contact attempts. Add a copy of
your referral as a Report of Contact/Form SSA-5002 on the APPEAL ACR in Paperless
or in the paper folder, if applicable. Diary the case for 15 days.
If you do not receive an amended decision within 15 days of the date of the initial
contact, contact the HO or HOD via email for status. If the ALJ is opposed to preparing
an amended decision, prepare a protest memorandum requesting own motion review by
the AC. See DI 42010.065.
Since the AC has 60 days from the date of the ALJ decision to review a case on its
own motion, the memorandum must reach the Office of Appellate Operations with enough
time to allow the AC to act within this 60-day period. For this reason, it is important
to adhere to the 15-day follow-up period.
Each OHO Regional site has an “Offices” tab in the header with staff directories and
contact information for each hearing office under its jurisdiction. Use the following
links to locate the name and phone number of the appropriate HOD:
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Region II - New York
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Region III - Philadelphia
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Region IV- Atlanta
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Region V - Chicago
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Region VI - Dallas
Region
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Region VII - Kansas City
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Region VIII - Denver
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Region IX - San Francisco
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Region X - Seattle
Region