1. If the CPD paper folder is found or later received by the FO and the initial CDR
case is pending at DDS, OHO, or OAO, the CS must send the CPD folder to the DDS, OHO,
or OAO where the case is pending. In such cases, the CS should:
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Create a message in eView stating: “The prior CPD paper folder has been located and
is being mailed by the FO to the DDS,OHO, or OAO on MM/DD/YYYY.”
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Attach an SSA-408 (Route Slip) to the CPD paper folder addressed to the DDS, OHO,
or OAO and include the following: “CPD paper folder found; please associate with CDR
sent MM/DD/YYYY.”
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Mail CPD paper folder to DDS, OHO, or OAO.
2. If the CPD paper folder is found or later received by the FO and the DDS has made
a final determination, return the folder to the DDS as it may change the determination.
In such cases, the CS should:
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Contact the DDS, DPB, or FDU before sending the medical reactivation. The DDS, DPB,
or FDU must agree with the FO to medically reactivate the claim. See DI 81020.117.
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Reactivate the closed CDR case in EDCS/eView, and add form SSA-5002 stating, "CPD
paper folder found and CDR case previously closed. CDR case reactivated by FO on MM/DD/YYYY.
Please review for possible reopening and close reactivated case when completed."
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Transfer the CDR case in EDCS.
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Attach an SSA-408 to the CPD paper folder addressed to the DDS and include the following
remark: “CPD paper folder found and CDR case previously closed. Case reactivated by
FO on MM/DD/YYYY. Please review for possible reopening and close reactivated case
when completed.”
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Mail CPD paper folder to DDS.
The DDS should process a reactivated CDR case utilizing existing procedures and policies.
For CDR reopening overview, see DI 28501.001. For due process for CDRs, see DI 28080.001.
3. If the CPD paper folder is found or later received by the FO, and there is an appeal
pending, the CS must send the CPD folder to the DDS, OHO, or OAO where the appeal
is pending, see DI 13015.092. In such cases, the CS should:
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•
Create a message in eView stating: "The prior CPD folder has been located and is being
mailed by the FO to the DDS, OHO, or OAO on MM/DD/YYYY."
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•
Attach an SSA-408 to the CPD paper folder addressed to the DDS, OHO, or OAO and include
the following remark: "CPD paper folder found; please associate with CDR appeal sent
on MM/DD/YYYY."
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Mail CPD paper folder to DDS, OHO, or OAO.
4. If the CPD paper folder is found or later received by the FO and OHO or OAO has
made a final decision, return the folder to the hearing office or Appeals Council
as it may change the decision. In such cases, the CS should:
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Add form SSA-5002 in eView with a message stating, "CPD paper folder found and CDR
decision made on MM/DD/YYYY. Hearing Office or Appeals Council must reactivate closed
CDR case, and review for possible reopening and close reactivated case when completed."
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•
Attach an SSA-408 to the CPD paper folder addressed to OHO or OAO and include the
following remark: "CPD paper folder found and CDR decision made on MM/DD/YYYY. Hearing
Office or Appeals Council must reactivate closed CDR case, and review for possible
reopening and close reactivated case when complete."
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Mail CPD paper folder to the hearing office or Appeals Council as appropriate.
OHO and OAO should follow current reactivation procedures, and refer to their reopening
and due process policies.