If the AC appeal is remanded to the HO while a subsequent claim is pending at the
DDS or OQR and the HO determines a common issue exists, the HO adds a message to the
subsequent claim in eView advising the DDS to “Stop Processing Duplicate Claim.”
If the claim is not selected for OQR review is:
-
•
Close the claim with a No Determination (ND) with ND reason “Stopped Processing Duplicate
Claim”; and
-
•
Return the claim to the servicing FO.
NOTE: EFI automatically adds a new document, SSA-5058 Subsequent Application Duplicate,
to the red section of the electronic folder (EF), stating “Processing Stopped because
the claim became a duplicate claim on (MM/DD/YYYY), at the request of the Appeal Council
or Hearing Office.”
If the claim is selected for OQR review:
-
•
Annotate “Do Not Process” next to the SSA-831 in eView [see GN 04440.232 Non-substantive Technical Corrective Actions (TCAs)];
-
•
Close the claim with an ND with ND reason “Stopped Processing Duplicate Claim”; and
-
•
Send the claim to OQR or to the servicing FO.
A message is automatically posted to the Actions Page notifying the FO of the ND.
NOTE: EFI automatically adds an SSA-5058 to the red section of the EF stating, “Processing
Stopped because the claim became a duplicate claim on (MM/DD/YYYY), at the request
of the Appeals Council or Hearing Office.”