When claimants contact us to question or disagree with a determination after the 10-day
(plus 5 mail days) time limit to request statutory benefit continuation, 60-day (plus
5 mail days) time limit to receive Goldberg Kelly payment continuation or 60-day (plus
5 mail days) time limit to appeal, assist them if they want to appeal and develop
for and make a determination on good cause for late filing. For good cause considerations
and examples, see GN 03101.020.