Quality Review (QR) sends an interim SSA-93 to notify the field office (FO) when they first detect recipient ineligibility to ensure the FO takes corrective action quickly. QR uses Evidence Portal (EP) to scan supporting evidence into the Non-Disability Repository for Evidentiary Documents (NDRED), sends the interim SSA-93 (Quality Review Feedback Report) annotated, “Interim - Early Notice of Ineligibility” to the FO and the system sends case data to the SSA-93 Quality Review website for tracking purposes. When QR completes the quality review, they send a final SSA-93 to the FO and case data to the website if the FO needs to take additional action.

Upon receipt of an “Early Notice of Ineligibility” SSA-93 from QR, the FO should:

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  Use the Evidence Portal (EP) to review the evidence provided by QR. QR names all documents scanned to NDRED “REVDOC 93” to distinguish them from FO documents. Consult specific policy instructions to determine if any exclusions or other exceptions to ineligibility apply;

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  Suspend ongoing benefits if the evidence supports this conclusion. (For due process rules see SI 02301.300.) If enough evidence exists to suspend benefits retroactively, take action considering the rules for reopening;

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  Initiate further development as needed. Notify QR if the development might affect their findings (for example, a recipient successfully rebuts ownership of a jointly owned bank account that QR determined made them ineligible.)

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  There is a block in the response area of the SSA-93 Quality Review website for each case called “Other” which states “Only Use If Applicable.” When the FO responds to an Early Notice of Ineligibility from QR, they select “Other” and use the comments area to reply to QR.

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  Once the FO takes the appropriate action, they annotate the SSA-93 Quality Review website that action is complete and the website sends an email to notify QR. The website shows the case is complete. The Office of the Regional Commissioner monitors completion of FO actions using the SSA-93 website.

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  A copy of the SSA-93 is available on the website via a link if needed. Refer to the SSA-93 User Guide for more information.