If the Appeals Council remands a case involving a paper claim(s)
file, but it does not send the paper claim(s) file to the HO with the
remand order, the HO will notify the Office of Appellate Operations (OAO)
by sending an email to ^DCDA OAO with the subject line “Remand
- Need Paper File.” The text of the email must include the
claimant's name and Social Security number, as well as any other pertinent
information.
As noted in HALLEX , on receipt, OAO will forward the
message to the appropriate branch chief for immediate handling. If the
hearing office has not received the claim(s) file or a response within
30 days, the HO will send the email chain with a follow up email to
^DCDA OAO, using the subject “2nd Request - Remand - Need Paper
File.”
If the HO does not receive the paper claim(s) file after following
the procedures above, it may refer the matter directly to the Office
of the Chief Administrative Law Judge (OCALJ) by sending an email to
|||DCDA OHO HQ OCALJ DFP. OCALJ will work directly with OAO until the
issue is resolved.