Last Update: 6/12/2015 (Transmittal I-3-116)

HA 01305.007 Office of Appellate Operations Workloads

Renumbered from HALLEX section I-3-0-7

The Office of Appellate Operations (OAO) is organized by workload and includes:

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  Disability Processing Branches (DPB) (process disability claims),

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  Retirement and Survivors Insurance/Supplemental Security Income ((RSI/SSI) Branch (processes non-disability claims),

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  Court Case Preparation and Review Branches (CCPRB) (process civil actions), and

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  Division of Quality Branches (DQB) (process Appeals Council (AC) own motion reviews).

The preferred method for submitting a Request for Review to the AC is by using the secure online process available at https://www.ssa.gov/benefits/disability/appeal.html. Materials may also be submitted by fax to (833) 509-0817. For more information about requesting AC review and submitting additional evidence or legal argument to the AC, consult the Appointed Representative Guide to Requesting Appeals Council Review & Submitting Additional Evidence to the Appeals Council.

If members of the public have any questions, they may direct telephone inquiries to the OAO Claimant and Public Assistance Branch at (877) 670-2722 or (703) 605-8000. Alternatively, they may fax (833) 763-0405. Additionally, they may submit written inquiries to OAO at the following address: