Program Operations Manual System (POMS)
TN 10 (08-20)
RM 03803.011 Disposition of Case Where the Record(s) is in Claim Status
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A.
Address an OF-41 route slip to the appropriate office responsible for the claim.
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B.
Enter under “Remarks”: “Claims Case—your jurisdiction”.
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C.
If a non-claimant is also involved, add to the remark: “Please notify the non-claimant of the results of your investigation”.
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D.
Forward the case material (including any scouting or MBR) to the responsible office.
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F.
After the case is completed, the file material for the non-claimant is retained in
MICES for 7 years. Do not establish a file under the claimant's SSN.