On January 29, 2021, SSA implemented the use of a lockbox to add efficiencies in the
agency’s processing of programmatic remittances. Lockbox banking is a service provided
by the U. S. Department of the Treasury, Fiscal Service (Treasury), and their financial
agent, US Bank, for the receipt of payment from customers. The customer sends remittances
to a designated US Bank P.O. Box, US Bank processes the payments for the agency, and
deposits the funds directly into the Federal Reserve Bank.
In early 2021, the Recovery and Collection of Overpayment Process (RECOOP) notices
were changed to notify debtors to send their remittances to:
Social Security Administration
P.O. Box 5480
Portland, OR
97228-9816
Beginning December 28, 2022, we redirected all SSI remittance notices intended for
MATPSC’s P.O. Box 3430 to the above-referenced U.S. Bank address.