Effective Dates: 09/05/2019 - Present Previous | Next

TN 12 (09-19)

DI 33015.001 Arrival of Beneficiary (or Recipient) and Representative at Disability Hearing Unit (DHU)

Procedures upon arrival

  1. 1. 

    When individuals arrive to the DHU, greet them promptly and courteously.

  2. 2. 

    Ask if witnesses will be present at the disability hearing.

  3. 3. 

    Inform the arrival(s) of any last minute changes or delays of the hearing. Consult with the supervisory hearing officer (SHO) if the changes or delays present a problem.

  4. 4. 

    Encourage the beneficiary's (or recipient's) and appointed representative's review of the claims folder.

  5. 5. 

    Escort them to an area, which affords privacy if they wish to review the folder, but be present during the review and available to answer questions.

  6. 6. 

    Request the beneficiary (or recipient) and appointed representative to hold questions relating to legal, adjudicative or determination making for response by the disability hearing officer, or refer such question to the SHO prior to the hearing, if necessary.

To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0433015001
DI 33015.001 - Arrival of Beneficiary (or Recipient) and Representative at Disability Hearing Unit (DHU) - 09/05/2019
Batch run: 09/05/2019
Rev:09/05/2019