HI 00208.030 Role of the Division of Claims Processing, Bureau of Support Services
The responsibilities of the Division of Claims Processing, Office of Direct Reimbursement
(ODR) are basically the same as those of intermediaries and carriers as outlined in
HI 00208.090.
The Claims Operation Branch (COB), is that part of ODR which processes claims for
those hospitals, SNF’s, and HHA’s which have elected to deal directly with CMS and
process claims for provider-based physician services in governmental facilities.
Because COB is located so far from most of the providers it serves, certain functions
usually handled by an intermediary (e.g., the transmission of admission and start
of care data to OCRO) are handled by or with the assistance of DO’s.