| Reading Level Standard  | 
                     
                        
                           • 
                              Sixth to eighth-grade reading level
                        
                      | 
            
               
               | Clear Writing Guidelines  | For information on writing in plain language, see NL
                        
                        00610.030.
                   | 
            
               
               | Notice Elements |   | 
            
               
               | Addresses | 
                     
                        
                           • 
                              Show addresses single-spaced with even margins in block format
                        
                           • 
                              Show the return address of the originating component 4” from the left side and 1½” minimum from the top of
                                 the page or as needed for placement in a double-window envelope
                              
                        
                           • 
                              Show the mailing address at the left margin approximately 2½” from the top of the page or as needed for placement
                                 in a window envelope
                              
                        
                           • 
                              Show a servicing office address in the referral paragraph, placed 3½” from the left side of the page
                              
                        
                      | 
            
               
               | Bullets and Lists | 
                     
                        
                           • 
                              Do not use a bulleted or numbered list for only one item
                        
                           • 
                              Place bullets ¼” from the left margin
                        
                           • 
                              Place bulleted text ½” from the left margin
                        
                           • 
                              For more information on using bullets and numbered lists, see NL 00610.060D.
                        
                           • 
                              For information on using bullets as an emphasis technique, see NL 00610.060G.
                        
                      | 
            
               
               | Charts and Tables | 
                     
                        
                           • 
                              Use charts and tables to increase clarity
                        
                     
                        
                           • 
                              For information on margins and spacing for tables and charts, see NL 00610.070C.5. | 
            
               
               | Cover Letters |  | 
            
               
               | Emphasis Techniques  | 
                     
                        
                           • 
                              Use emphasis techniques if appropriate
                        
                           • 
                              Do not bold or underline more than two consecutive lines of text
                        
                           • 
                              Never use exclamation points
                        
                      | 
            
               
               | Enclosure(s) | 
                     
                        
                           • 
                              List each enclosure on a separate, single-spaced line
                        
                           • 
                              Place “Enclosure(s)” left-justified below the signature and title block
                        
                     
                        
                           • 
                              For information on margins and spacing for enclosure information, see NL 00610.070C.7. | 
            
               
               | Headings | 
                     
                        
                           • 
                              Use Century Schoolbook or Times New Roman font 
                                 
                                    
                                       – 
                                          First-line heading - 18-point medium
                                    
                                       – 
                                          Second-line heading - 18-point bold 
                                 
                                    
                                       – 
                                          Third-line heading - 14-point medium
                                    
                                       – 
                                          Subordinate heading (subheading, caption) - 12-point bold | 
            
               
               | Ink/Paper | 
                     
                        
                     
                        
                           • 
                              20 lb. white bond paper for one-sided notices
                        
                           • 
                              50 lb. white bond paper for two-sided notices
                        
                      | 
            
               
               | Internet | 
                     
                        
                           • 
                              Incorporate SSA Internet links in notices whenever possible
                        
                           • 
                              For information on incorporating Internet website information, see NL 00610.060H. | 
            
               
               | MARGINS/SPACING |   | 
            
               
               | Margins  | 
                     
                        
                           • 
                              Top and bottom margins - ½” minimum
                        
                           • 
                              Left and right margins - 1” minimum
                        
                           • 
                              Do not justify the right margin
                        
                      | 
            
               
               | Spacing of text  | 
                     
                        
                     
                        
                           • 
                              Double-spacing between paragraphs, subordinate headings (subheadings, captions) and
                                 subsequent text, bullets, and blocks of information
                              
                        
                      | 
            
               
               | Multiple - Page Notices | 
                     
                        
                           • 
                              First page does not contain a page number
                        
                           • 
                              Page numbers shown on second and all subsequent pages, right-justified in the upper-right
                                 corner, using the format “Page x of x”
                              
                        
                           • 
                              Center “See Next Page” or “See Other Side” at the bottom of the first page, two lines
                                 after the last line of text
                              
                        
                           • 
                              Place a name, claim (or case) number, date, or other appropriate data left-justified
                                 in the upper-left corner on the second and all subsequent pages
                              
                        
                           • 
                              Ensure that at least two lines of text follow a subordinate heading (subheading, caption)
                                 on a page
                              
                        
                           • 
                              Do not break sentences between pages
                        
                           • 
                              Never show signature or signature title alone on the last page
                        
                      | 
            
               
               | Referral Paragraph | 
                     
                        
                           • 
                              Provide appropriate SSA and other contact information
                        
                           • 
                              For more specific information about using a referral paragraph, see NL 00610.060I. | 
            
               
               |  Signature | 
                     
                        
                           • 
                              Depends on notice type. For information about specific signatures used, refer to NL 00601.003.
                              
                        
                           • 
                              Place the notice signature and title block approximately 4¼” from the left side of
                                 the page and on the fifth line after the end of the text
                              
                        
                           • 
                              For information on using signatures and signature titles, see NL 00610.060J.
                        
                           • 
                              For information on the margins and spacing for the notice signature, see NL 00610.070C.6. | 
            
               
               | Summary Sheets  | 
                     
                        
                           • 
                              Use for complex computations and actions
                        
                     
                        
                      | 
            
               
               | Text | 
                     
                        
                           • 
                              Use upper and lowercase Century Schoolbook or Times New Roman - 12-point medium
                        
                           • 
                              Use Arabic numerals instead of numbers written out in word form, unless the number
                                 starts a sentence
                              
                        
                           • 
                              Write out months (for example, January)
                        
                           • 
                              For further information about font guidelines for notice text, see NL 00610.070B.1. | 
            
               
               | Titles and Salutations  | 
                     
                        
                           • 
                              Using titles and salutations is optional. To include a title for an adult, use Mr.
                                 or Ms.
                              
                        
                           • 
                              Titles are not shown in the mailing address
                        
                     
                        
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