Generally, you cannot reopen or revise a correct determination. Use reopening procedures
only if the FTC denial was incorrectly processed, and:
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The claimant contacts us after the appeal period ended; or
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You cannot establish good cause for an untimely filed reconsideration request.
EXAMPLE: A claimant denied for FTC recontacts the FO after the appeal period has ended. The
FO cannot find good cause for late filing of an appeal. However, the FO discovers
that the FTC denial was incorrect because the requested evidence was submitted timely
but was not associated with the claim. The FO can reopen the incorrect FTC denial.
For more information on reopening rules, refer to:
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GN 04001.070 Do Not Reopen Correct Determinations- Operating Policy
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SI 04070.010 Title XVI Administrative Finality- General Reopening Policies
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DI 27505.001 Conditions for Reopening a Final Determination or Decision