TN 1 (10-99)
RM 01351.005 Requests for Informational Publications Relating to Earnings Statements
The information in this section is not applicable while mailing of the Social Security Statement is suspended. See information on accessing earnings information using the MySocialSecurity web portal in OA 00205.010.
If requests for informational publications are received with or without an earnings request; take the following actions.
1. Earnings Request Not Received
If the publication is available in WBDOC, forward the requested information to the requester. If the publication is not available, forward to DERO under cover of Form SSA-2543. Check box 9 and annotate “Publication Requested.”
2. Earnings Request Also Received
If the publication is available, mail the information to the requester. Include the in-house form and check the appropriate box.
If the publication is not available, write “Processed Original” on the front of the original request.
Photocopy original request, staple the correspondence to the photocopy and forward to DERO under cover of Form SSA-2543. Check box 9 and annotate “Publication Requested.”
Sort the original request for data entry.