This alert generates when an internal adjustment or an electronic offset are involved for the same year corrected by the incoming W-2c.

Cause:

Either the internal adjustment changed the amount of the original money or the employer entered the W-2c original money incorrectly.

Action:

Determine the source of the internal adjustment and the reason for the adjustment. Review all available evidence and obtain additional evidence, as necessary to determine the correct earnings. Based on the determination, prepare a new internal adjustment to reduce either the new W-2c posting or the prior internal adjustment posting to zero, or reduce both to zero and add the correct money.

Use the following instructions to process an Alert Code 3:

1. 1. 

   Access a Detailed Earnings Query (DEQY) for the Social Security number (SSN) to obtain a Detailed Earnings Query Response (DEQR).

2. 2. 

   Access an Employer Report Query (ERQY) for both Employer Identification Numbers (EIN) shown to obtain an Employer Report Query Response (ERQR)

3. 3. 

   Obtain a copy of the W-2 and W-2c microfilm (or online retrieval system) for each SSN.

4. 4. 

   Compare the DEQR’s internal adjustment earnings information to the “Correct Information” earnings on the W-2c.