TN 1 (06-10)

RM 03254.012 ERISA Notices Returned to SSA as “Undeliverable” (4403)

Examine the reverse side of the envelope to determine if the material has previously been remailed to the same address. (If material has been previously remailed, the envelope will have a red “X” in the upper right hand corner.) Then take the following action:

A. Material previously remailed

Mark the material for immediate destruction.

B. Material not previously remailed

Process as follows:

  1. Obtain MBR and verify address. Examine requests and envelopes to determine if an addressing error was made in this office. If so, remail the material to the correct address. Otherwise, process as indicated in steps 2 through 5.

    NOTE: Window envelope will be used to remail the material.

  2. Remove the material from the original envelope and place in another envelope for remailing to the exact same address.

  3. Place a small “x” in red pencil in the upper right-hand corner of the reverse (flap) side of the envelope.

  4. Release the material for mailing.

  5. Destroy the original envelope.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0103254012
RM 03254.012 - ERISA Notices Returned to SSA as "Undeliverable" (4403) - 06/30/2010
Batch run: 06/30/2010
Rev:06/30/2010