TN 11 (09-87)

RM 03803.011 Disposition of Case Where the Record(s) is in Claim Status

  1. Address a route slip to the appropriate office responsible for the claim.

  2. Enter under “Remarks”: “Claims Case—your jurisdiction”.

  3. If a non-claimant is also involved, add to the remark: “Please notify the non-claimant of the results of your investigation”.

  4. Forward the case material (including any scouting or MBR) to the responsible office.

  5. Close the case off the controls.

  6. After the case is completed, the file material for the non-claimant is to be filed for 4 years. Do not establish a file under the claimant's SSN.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0103803011
RM 03803.011 - Disposition of Case Where the Record(s) is in Claim Status - 12/20/1989
Batch run: 01/27/2009
Rev:12/20/1989