Program Operations Manual System (POMS)
TN 11 (09-87)
“No APP” cases generally consist of claims related material for which a claim for benefits
has not been pursued. This material is received in DCC from the field or other claims
component within central office. When these cases are received, examine the case material
to determine if an earnings or coverage issue exists which requires handling under
this procedure. If the case:
Does not involve an earnings or coverage issue or was referred to DCC in error (i.e.,
no allegation of error in the earnings record), return the case to the sender. Annotate
the OF-41 to indicate that no further action is required and the material is being
returned for proper disposition per RM 02000ff.
Does involve an earnings or coverage issue, apply the procedure in RM 03812.005.
If the action taken in A.2. above results in a “complete” case per RM 03803.013, prepare a closeout letter per RM 03803.071 and apply the following instructions for filing and routing of the claims related
Mark the following regular claims material for immediate destruction.
||Request for Action - Delayed Payment
||Request for E/R Action
||Earnings Record—PIA Determination
||SSI Request For Information
||More Information Needed from Claimant
||Ineligibility Letter for Benefits
||Ineligibility Letter - Primary
||Ineligibility Letter - Survivor
||SS Estimate of Benefits
||Employer Identification Form
||Request for Scouting
||Request for Statement of Earnings
||Transcript of Earnings Record
||Transcript of Earnings Record Continuation Sheet
||SS Summary Statement of Earnings
||Request for Railroad Earnings Record
Adding Machine Tapes
Copies of Field Office “Come-In” letters
Photocopies of Earnings Records
Tissue Copies of Form Letters
Apply the instruction in “1” above to the “No app” material involving a disability action, unless the material contains medical evidence
such as statements from doctors or other individuals, or statements from social security
offices concerning an individual's health. Mark any material containing medical evidence
for permanent filing.
Stamp the remainder of the material for permanent filing, including Form SSA-721,
Statement of Death by Funeral Director.