TN 4 (05-92)
The correspondence you receive must be answered within certain time limits. If a complete response cannot be given within
these limits, acknowledge receipt of the correspondence.
A third party is someone other than the social security number holder.
Answer letters with 10 working days of receipt. If you cannot meet this deadline,
do the following:
Send a form SSA-5058 PC as first acknowledgement to routine letters within 2 working
Show your branch reference symbol under the file reference.
NOTE: Never show a Social Security Number (SSN) on the postcard.
Annotate the incoming inquiry “5058 Sent (Date).”
Use a dictated letter (retain a copy with case) instead of the postcard:
from an employer or other third party
include in the letter the date and any reference symbols shown on the incoming request.
specify the subject of the incoming request or if only one individual is involved specify the individual's name and the SSN if on
Use the following to determine the type of acknowledgement.
Retain a copy of all acknowledgements with the case.
Honor a request where the writer encloses a carbon copy and requests that it be signed and returned or requests that we verify the receipt
of the correspondence. Reply as indicated in C. above.