TN 4 (05-92)
RM 05004.002 Handling Correspondence With Incorrect Social Security Numbers (SSNs)
You may receive some correspondence involving incorrect SSNs.
Follow the instructions below.
1. Correct SSN Located
Use a dictated or form letter (if appropriate) as follows:
NOTE: Do not show the incorrect SSN. Give the correct SSN only if the Privacy Act (PA) permits.
Enclose a courtesy copy of our reply and ask the individual to return the copy, together with: The Social Security card that he/she has; or the card for whom he/she is writing about.
If the reply is made by form letter or stuffer, stamp or annotate any enclosures on which the correct SSN appears with the notation “PLEASE NOTE CORRECT SOCIAL SECURITY NUMBER.”
2. Correct SSN Not Located
NOTE: Do not use the SSN anywhere in your reply, not even in the reference.