TN 4 (05-92)
RM 05015.001 Earnings Inquiries Control System - General
The Earnings Inquiries Control System (EICS) was implemented in May 1962 to reflect a new organizational environment; improve efficiency of control; and to apply computerized tools and techniques.
B. List of objectives
The basic objectives of the EICS are to:
Create and maintain a system data base as a centralized repository of information needed to control the Division of Certification and Coverage's (DCC) consolidated workload;
Allow immediate entry and validation of correspondence information and case movement data, and automatically associate related cases;
Trace accountability for correspondence at each point in the process, including movement within and between each DCC unit and units immediately external to DCC;
Allow operating managers to monitor the status of individual correspondence cases in real-time;
Provide 24-hour response to management's needs for daily and historical workload statistics in identifying system bottlenecks and measuring performance;
Accomplish automated interface with other selected automated SSA systems, either as a part of the validation process or to discharge specific DCC responsibilities in reporting to other units;
Provide mechanisms to facilitate the implementation of unanticipated system modifications required as a result of changes in organizational structure, function, or workload;
Provide safeguards for the prevention or detection of breaches in system security and generally protect the integrity and privacy of all individual records.