TN 4 (05-92)
RM 05015.002 Sorting Incoming Mail - EICS
Mail is sorted as it is received to ensure it gets the proper handling.
B. Kinds of sensitive correspondence
The following kinds of correspondence require priority handling in the order listed:
Correspondence with possible Presidential, Congressional, Secretarial, or Commissioner involvement that will not be forwarded to the Office of Public Inquiries, OGA. (SEE RM 05002.000.)
Correspondence considered “old” compared to the age of correspondence usually received by the branch.
Correspondence requests requiring expeditious handling (e.g., time limit specified, hardship situation).
Correspondence sent by certified, registered, or special delivery mail.
C. Procedure - general sorting
Use the following to sort correspondence prior to entering into EICS.
| 1||Separate mail into:|
| 2||Return misdirected/misrouted correspondence (See RM 05002.001).|
| 3||Attach a Form SSA-6629, Correspondence Control Sheet, to each piece of “sensitive” mail.|
NOTE: This material must receive priority handling.
D. Procedure - classifying mail
Classify mail by subject matter of the correspondence as given in E. below.
E. List of subject matter under EICS
The following shows the types of subject matter controlled by EICS, their assigned codes and applicable procedure references.
|GN 03300.000 - Disclosure/Confidentiality of Information||Letter Forwarding (Humanitarian/Monetary)|
|RM 01300.000 - Requests for Earnings, Insured Status, and Benefit Estimate Information||7004 Exceptions||04|
|RM 01400.000 - Furnishing Earnings Information||Freedom of Information |
Privacy Act Requests
|RM 02500.000 - Unidentified Earnings Items||Form SSA-1002|
SSA-4002 C1 Unsolicited Reinstating
|RM 03800.000 - Earnings Problems||Disagreements, District Office Scouting Requests, Forms SSA-7000-U5, or|| |
|IRS Scrambles||IR|| |
|Scrambled Wage Cases||SW|| |
|RM 05000.000 - Correspondence - Filing, Control, Monitoring||General Miscellaneous,|
Earnings Information Extracted from OCRO Records via an Electronic Process
|Miscellaneous Procedure Manuals||Black Lung|
Forms SSA-2765 C1,
| ||SSA-3365, SSA-4002 C1 Hearings Record||HR|
| ||Unblocked Specials||UN|
NOTE: Sensitive correspondence should be coded according to the type of request received (e.g., Disagreement = DI).