TN 7 (12-09)

RM 10205.075 Telephone Request for SSN Information Received in Non-Servicing Office

If your office has not converted to SSNAP, see RM 00202.010.

When receiving a telephone request from someone outside your service area:

  • Explain that another office serves his or her residence and may be more convenient.

  • Do not refer the caller to another office without his or her consent.

  • Mail an SS-5, Application for a Social Security Card, to the caller with an unfranked return envelope addressed to the servicing office (unless the caller specifies the office he or she prefers to deal).


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0110205075
RM 10205.075 - Telephone Request for SSN Information Received in Non-Servicing Office - 12/03/2009
Batch run: 12/03/2009
Rev:12/03/2009