Technicians must evaluate the individual’s record to determine the benefits they may
qualify for, explain the eligibility requirements, and inform them of their option
to file an application to get a formal determination with appeal rights.
Technicians should always begin the discussion with Title II benefits. This discussion
should inform the technician if there is a need to discuss SSI eligibility (e.g.,
entitlement to the Title II benefit would preclude SSI eligibility).
NoteSSI claimants and recipients must file for Title II benefits for which they are eligible
to maintain their elegibility for SSI. Follow the policy and procedures in SI 00510.001.
Important: When discussing benefit eligibility be aware of recent filings that were denied.
If the individual is requesting to file a new application based on a recent denial,
determine if the appeal process or reopening is applicable. See GN 03101.060, GN 04001.040, and GN 04001.050 for more information.