TN 36 (04-12)
GN 00301.145 Personal Contact — When to Use SSA-2118-U2
A. When to use form SSA-2118-U2
Give form SSA-2118-U2 (Request for Information or Evidence) when the claimant’s face-to-face interview is incomplete due to lack of information and proof. Indicate what evidence or information is incomplete. Inform the claimant of how the claimant should return evidence (e.g. telephone, mail, their local office).
NOTE: Document the claims file with the type of evidence and information we are requesting and the date of the request. Do not maintain a copy of the development request if we have the option to document the development electronically. After we receive the evidence/information, destroy any paper copy of the request.