GN BOS00301.350 Non-SSA Translator Services (RTN 100 08–2011)

A. Introduction

A non-SSA translator must be approved under the selection process in GN 00301.350B.1.

B. Approved Translator Services

The following two agencies provide SSA approved translator services for many languages that are otherwise unavailable in the region.

   

NOTE: Due to privacy considerations, do not annotate the claimant’s entire Social Security Number on the SSA-533 when faxing the request to a non-SSA translator. Include your field office (FO) contact information on all SSA-533 forms.

   

Non-SSA Translators in the Boston Region

American Translation Partners
175 Paramount Drive
Raynham MA 02767

Telephone number: 508–823–8892

Fax number: 508–823–8854

  

Fax the translation request directly to American Translation Partners (ATP) using an SSA-533. Include your FO contact information on the SSA-533 form (i.e., name and telephone). Normally, the fee is $60.00 per document.

   

If the fee exceeds $60.00, ATP will contact the requesting FO before completing the translation. Seek approval from the Center for Programs Support (CPS) in the Regional Office when you have a fee quote over $60.00.

    

ATP completes most translations within 2-3 working days. ATP will fax the translation back to the requesting FO along with an invoice for services. FOs should promptly respond to the invoice and pay the fee using the office’s government purchase credit card. Do not use a third party draft to pay the fee. If you encounter any changes or problems, please advise your regional CPS or send PolicyNet Feedback.

      

Non-SSA Translators outside the Boston Region

The Language Bank, Inc.

34W056 Wagner Rd

Batavia, IL 60510

     

Telephone number: 630-406-1277

Toll Free telephone number: 888-852-1444

FAX number: 630-406-0917

     

Fee: Usually $50.00 up to 50 words, longer documents by negotiation.

     

Fax the translation requests to The Language Bank (TLB) using an SSA-533. Include your FO contact information on the SSA-533 (i.e., name and telephone). Normally, the fee is $50.00 per document.

    

If the fee exceeds $50.00, TLB will contact the requesting FO before completing the translation. Seek approval from CPS when you have a fee quote over $50.00.

    

TLB completes most translations within 1-3 days. TLB will fax the translation back to the requesting FO along with an invoice for services. FOs should promptly respond to the invoice and pay the fee using the office’s government purchase credit card. Do not use a third party draft to pay the fee. If you encounter any changes or problems, please advise your regional CPS or send PolicyNet Feedback.

     

Languages Translated

   

ATP and TLB provide translation services for the following languages.

    

Afghan

Frisian

Norwegian

Afrikaans

Georgian

Pashtu

Albania

German

Persian

Amharic

Greek

Polish

Arabic

Gujarati

Portuguese

Armenian

Haitian Creole

Punjabi

Azeri (Azerbaijan)

Hebrew

Romanian

Basque

Hindi

Russian

Bengali

Hungarian