Conduct a certification search if the claimant does not possess an original or copy
of the birth certificate required for verification, or a verification search results
in a no match; i.e., the search result indicates: "No birth records were found that
matched the request." For instructions on conducting a certification search, see SSA Electronic Access Instructions. For policy on using the SSA/EA system when POA is involved, see GN BOS00302.980B.