If the claimant submits a document that was issued after 1939 and before 1992, ask
him/her to get a current certification of that record. If that is not possible, develop
for other evidence of equal or higher value.
Ask the Regional Federal Benefits Officer (RFBO) to obtain the assistance of the servicing
Federal Benefits Unit (FBU) or the Foreign Service Post (FSP) (if needed) to verify
the document submitted by the claimant if he/she states that:
There is no other such evidence; or
A decision cannot be made based on the other evidence; or
The document is correct and the evidence would, if verified, be sufficient to establish
the factor of entitlement or a more advantageous date.
Be sure to enclose a clear and complete copy of the document and to specify in the
request that the verification must be by personal examination of the source record
to determine the authenticity and reliability of the document,
Ask the RFBO to have the FBU or the FSP (if needed) to obtain a current certification
if the verification shows that the document submitted by the claimant differs materially
with the source record.